Privacy Policy

OVERVIEW

GRAVITATE SPORT LTD (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

SECTION 1 – INFORMATION WE COLLECT

When you visit or make a purchase from our site, we may collect the following:

  • Personal details such as your name, email, billing and shipping address, phone number, and payment information
  • Account information if you create a shopping account
  • Order history and transaction details
  • Information automatically collected through cookies (e.g., browsing behaviour, device information, IP address)

SECTION 2 – HOW WE USE YOUR INFORMATION

  • Process and fulfil your orders
  • Communicate with you about your purchase, delivery, or returns
  • Improve our website and customer experience
  • Send marketing communications (only if you have opted in)
  • Meet legal, regulatory, or fraud-prevention obligations

SECTION 3 – SHARING YOUR INFORMATION

We do not sell your personal data. We may share it
with trusted third parties only to provide our services, such as:

  • Payment processors
  • Shipping providers
  • IT and website support partners (e.g., Shopify)

SECTION 4 – COOKIES

Our site uses cookies to improve your shopping experience. You can manage or disable cookies in your browser settings, but some site features may not function properly without them.

SECTION 5 – DATA STORAGE & SECURITY

Your personal data is stored securely and retained only as long as necessary to fulfil orders and legal obligations. Payment information is encrypted and processed securely.

SECTION 6 – YOUR RIGHTS

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

 

To exercise your rights, contact us at hello@gravitatesport.com

SECTION 7 – CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally. Updates will be posted on this page, and continued use of our site indicates acceptance of changes.