Shipping and returns policy
SECTION 1 – SHIPPING
We ship orders on business days only, from our UK warehouse.
We aim to process and dispatch all orders within 3–5 business days where possible. At this time, we are unable to ship outside of the UK.
Standard Shipping Charge: £4.99
Free shipping: for orders over £100
SECTION 2 – RETURNS
We offer free returns.
Our returns policy is as follows:
- Returns must be made within 30 days from the delivery date
- Items must be unworn, unwashed, and with original tags attached
- Proof of purchase is required
All items are subject to inspection before a refund is issued
Once we receive your return at our warehouse, it will take 3–5 business days to process. Your refund will then be credited back to your original method of payment.
SECTION 3 – HOW TO RETURN AN ITEM
Contact hello@gravitatesport.com or
SECTION 4 – EXCHANGES
We do not currently offer exchanges. If you require a different size, colour, or style, please place a new order.
SECTION 5 – ISSUES
If you have any issues with your order, such as delays, incorrect deliveries, or faulty items, please contact us at
hello@gravitatesport.com
and we will be happy to help.